If you started a subscription for your existing individual or family account using an in-app purchase on your Apple or Android device, and you can’t redeem your free membership, contact 1Password Support for help. After you click “Apply to existing account”, click “Sign in to another account” at the bottom of the page, then choose the region for your family account in the dropdown menu. If your existing family account and your business account are in different regions, you can still link them. If you’re preparing to leave your team, you can unlink your family account and add a payment method to keep using it. Your 1Password Families membership will remain active as long as it’s linked to your business account. If you sign in to an individual account, you’ll be asked if you want to convert it to a family account. Then sign in to your family account and click Apply. To apply your free membership to an existing account, click “Apply to existing account”. Make sure to use your personal email address when you create your family account. To sign up for 1Password Families and redeem your free membership, click Sign Up.

In the “Claim your free family account” section, click Redeem Now.Click your name in the top right and choose My Profile.To redeem your free 1Password Families membership: Redeem your free 1Password Families membership

Only your subscription status will be linked. To redeem your free membership, link your family account to your business account. When you’re part of a team that uses 1Password Business, you get a complimentary 1Password Families membership, which you can share with up to 5 family members.

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